A senior official from the Office of the President has challenged district leaders and civil servants in Nwoya to strengthen accountability and improve service delivery, warning that laxity in public service can no longer be tolerated.
Sister Dr. Mary Grace Akiror, Deputy Head of the Resident District Commissioner (RDC) Secretariat and Anti-Corruption Unit, issued the warning during an engagement with district political and technical leaders, where she called for a renewed commitment to responsible public service.
Dr. Akiror urged public servants to prioritise citizens’ needs and ensure that government resources are used for their intended purposes.
"Public servants must remain steadfastly committed to serving wananchi and must ensure that government resources are channelled toward their intended purposes. Service delivery ought to be efficient, accountable, and genuinely responsive to the needs of the citizenry," Dr. Akiror said.
Her remarks come amid increased government efforts to strengthen accountability and improve performance within local government institutions.
Nwoya District Chief Administrative Officer (CAO) Richard Madete acknowledged the concerns and said the district administration was implementing measures aimed at addressing service delivery challenges.
"We are working round the clock to ensure effective service delivery. Our teams continue to confront existing challenges while implementing measures aimed at improving the welfare of our people," Madete said.
Nwoya District LCV Chairperson Patrick Okello Oryema called on civil servants to recommit themselves to their responsibilities, saying effective service delivery requires collective effort from all government employees.
"We must all work in concert to transform the service delivery landscape in Nwoya. Every civil servant carries a responsibility to ensure that citizens receive the quality of services they are entitled to," Oryema said.
The engagement is part of a wider government initiative aimed at strengthening accountability systems, improving performance standards and ensuring that public institutions deliver better outcomes for citizens.
Officials highlighted the importance of institutional discipline, teamwork and citizen-focused approaches in advancing Nwoya’s development agenda.
Local leaders and stakeholders welcomed the engagement, expressing hope that increased attention to transparency and performance would translate into improved access to public services and contribute to the district’s socio-economic development.